Privacy Policy

Introduction

At Fabrics Build & Company, we recognise and respect the importance of protecting the privacy of our customers.

Only personal information that we consider necessary for the purpose of providing our services will be collected, stored or processed. We do not require any personal information to view the public parts of our website.

What are the personal data we gather?

Consumers – Job posters & Hire a tradesmen Users

When you register, 'post a job' or 'hire a tradesman' we do need to collect certain personal details to enable us to provide the services you have requested.

This will include your username, name, postcode, telephone number, email address and technical data.

Tradespeople

When you apply to join our service we will ask for a broad range of information about your business and about yourself as the main contact.

This will include, but is not be limited to: your username, name, address, telephone numbers, email address, proof of qualifications, proof of identity, date of birth, gender, pay etc.

When references are provided by you, we collect names, email addresses and contact phone numbers. We will only use this information to collect the reference.

How we use your information

Your username will be publicly displayed.

For job posters, only when you shortlist a tradesperson or they accept your invite will we share your name and phone number with the tradesperson you selected.

For tradespeople, once you have been nominated/shortlisted for a job we will share your name and phone number with the job poster automatically but we will also share your address, email and potentially other information with the job poster upon request.

We may use the contact information you provided to contact you via email, SMS and telephone in relation to our services.

We will use the information you provide to; assist you with using the site, to help us resolve disputes, to identify fraud, troubleshoot problems, in order to enforce our policy, terms and conditions.

For quality control and training purposes, we may monitor or record your communication with our staff.

Sharing of information

We will not trade or sell your information to any company or parties not directly associated with its proper use within the website, except when you give us explicit permission and we give you an opportunity to opt out of having your personal information shared.

We may disclose your personal data if we are required to do so by law, or in response to a valid request by a law enforcement or governmental authority.

Security

All this information will be held by FabricsBuild-Hub using the appropriate safeguards to ensure the security, integrity and privacy of your details.

All credit/debit cards details and personally identifiable information will NOT be stored, sold, shared, rented or leased to any third parties.

All communication between you and our website is encrypted.

Access to your information

We will keep your personal information only as long as is necessary for the purposes to which you consent under our Privacy Statement, after which we will delete it from our systems.

If at any time you wish to have your information removed from databases, or unsubscribe from our email posts only, you are free to contact us through our Customer Support Email: fbhub2014@gmail.com

This privacy policy was drafted with brevity and clarity in mind. It does not provide exhaustive detail of all aspects of our collection and use of personal information. However, we reserve the right to amend or modify this privacy statement at any time and in response to changes in applicable data protection and privacy legislation.